Data Protection Declaration

General information

Hochschule der Medien places great importance on the protection of personal data. When you visit our websites, personal data is collected and processed according to current data protection regulations determined in the General Data Protection Regulation of the EU (EU-GDPR) and the Data Protection Act of the Land of Baden-Württemberg (LDSG). The aforementioned regulations apply to personal data. Personal data means individual details about personal or material affairs relating to an identified or identifiable natural person. In case of contact via letter mail, e-mail or an online contact form, personal data are, for example, the name, address or e-mail address of a person. This Data Protection Declaration provides you with detailed information on the type, scope and purpose of personal data processing within our website. This Declaration can be viewed at any time on our websites.

Collection and processing of data in connection with access over the Internet

When you visit our websites, personal data are available to the system after login. A record is made each time our website or a file from our website is accessed. These data are not made public on our website but may be processed by other applications. Data are stored for internal system-related and statistical purposes. The following data are logged: name of the file accessed, date and time of the access, data volume transferred, information whether access was successful, browser version of the accessing host system, operating system version of the accessing host system. These data are processed in order make our websites accessible (connection setup) as well as for purposes of system security, technical administration of the network infrastructure and the optimisation of our websites. Additionally, the IP addresses of the requesting processors are logged. Further personal data are only collected if they were given voluntarily, for example by sending an e-mail via an online contact form. Data are no longer retained once the visitor logs out or the browser is closed. Personal data are only processed beyond the aforementioned cases if you explicitly consent to further processing. Given consent may be withdrawn at any time for future data processing.

Online contact forms

Data transferred via an online contact form or via e-mail is protected by technical and organisational measures according to the provisions of the EU-GDPR. By using the online contact form or sending an e-mail, you agree that your personal data may be stored, processed and used for a specific purpose. We only use your data in order to answer your request and for technical administration purposes. You have the right of access to your personal data stored by us according to Article 15 EU-GDPR as well as the right to have these personal data rectified, erased or restricted from processing at any time according to Articles 16, 17 and 18 EU-GDPR. As determined by law, you can request information on your personal data stored by us free of charge, at any time and without having to state any reasons. Given consent to the collection and processing of data may be withdrawn at any time and without having to state any reasons.

Tracking settings

Use and transfer of personal data

Certain websites can only be used if personal data, such as name, address or e-mail address, are given. If this is the case, you are directly informed on how, to what extent and to which end data are processed. We only transfer personal data to federal bodies and authorities if we are required to do so by national legal provisions or if it is necessary for legal proceedings or criminal prosecution in case of an attack on our network infrastructure. We do not pass this data on to third parties for other purposes.

Consent to further use of data

Certain services on our websites, for example, subscribing to a newsletter, can only be used if personal data is collected and processed beyond the aforementioned cases, for example, e-mail addresses or addresses may be stored long-term. By stating and transmitting the requested data, you consent to the processing of the data. Given consent may be withdrawn at any time for future data processing. In this case, please contact the website operator named in the Impressum.

Security

We employ technical and organisational security measures in order to protect personal data administered by us against coincidental or intentional manipulation, loss and destruction as well as against unauthorised access. Our security measures are kept up to date with technical developments.

Cookies

When you visit a website, the browser saves session cookies. Session cookies do not contain personal data and are automatically deleted after the session has expired and the browser is closed. Most browsers automatically accept cookies. You can disable cookies by changing your browser settings. However, this might impair certain functions of some of our websites.

Third party links

Our website may include links to third party websites. Third party websites may collect and use data according to different principles than the ones stated above. Find information on the contents of a website in the respective legal notice.

Right of access and contact information

You have the right of access to your personal data stored by us as well as the right to have false personal data rectified, blocked or erased. If you would like to have data rectified or deleted or if you have questions on the use of data, do not hesitate to contact the operator (editorial office) named in the Impressum.

Subscriptions

The website operator offers a newsletter, which contains news items. If you subscribe to the newsletter, you will receive a confirmation via e-mail. Apart from your e-mail address, no further data are collected. Stored data are not transferred to third parties. You can cancel your subscription at any time.

Data protection on social media platforms

Facebook

  • Data Policy: Click here
  • For which purposes are data collected?
    • User authentication
    • Localisation
    • Targeted advertising (mainly on their own websites)
    • Analysis and research of user behaviour
    • Statistics
    • Transfer to third parties: legal obligation to transfer personal data to authorities and transfer of anonymized data to advertisers
    • You can change your privacy settings in your user account.

Youtube

  • Privacy Policy: Click here (Please note, YouTube is a subsidiary of Google.)
  • For which purposes are data collected?
    • User authentication
    • Targeted advertising (mainly on their own websites)
    • Analysis and research of user behaviour
    • Transfer to third parties: User accounts of all Google services are centrally based. Collected data are automatically linked with other Google services. Anonymized data are transferred to advertisers or other third parties, e.g. for the visualisation of trends and statistics.
    • You can change all settings centrally on your dashboard.

Instagram

  • Privacy Policy: Click here (Please note, Instagram is a subsidiary of Facebook.)
  • For which purposes are data collected?
    • User authentication
    • Analysis and research of user behaviour incl. type of device
    • Use of third party services and visit of third party websites, incl. transfer of anonymized personal data to third parties
    • You can change certain privacy settings in your user profile.

Use of social media plugins

Two-click social media buttons
We implemented a two-click solution for the buttons “Like” (Facebook), “tweet” (Twitter) and “+1” (Google) on our websites. In order to use these buttons on one of our websites, you first have to enable the respective grey button at the bottom of the page to establish a connection to the social network of your choice (first click). Only then can you use social media buttons and like or recommend post or articles (second click). What happens once you enable social media buttons depends on the social network you activated. Find an overview below:

Facebook

After activating the Facebook button, Facebook is notified that a user with a certain IP address (the IP address is the address of your device) is using our website. If you are simultaneously logged into Facebook, your visit of our website is linked to your Facebook account. Information on the purposes, scope, further processing and use of data collected by Facebook as well as on user rights can be found in the Facebook Data Policy at http://de-de.facebook.com/privacy/explanation.php. Please note that the default settings do not provide for appropriate data protection and that you are advised to individually change your privacy settings.

Validity of the Data Protection Declaration

By using our websites you agree to the use of data as described in this Declaration. The present Data Protection Declaration is currently valid and came into effect on 15 May 2018. We may have to change this Declaration due to new features on our websites or the implementation of new technologies. We therefore reserve the right to change this Declaration for future use at any time.

Contract processing within the meaning of Article 28(3) of the General Data Protection Regulation (GDPR)

Subject, duration and specification of the processing of orders
(1) The subject of the contract is the performance of the following tasks by the Hochschule der Medien
Within the framework of the project „Mission:Enterprise“, the university collects data from participants in the summer schools (two-week comprehensive presence events at different locations).
The Summer Schools take place four times in total. To register, for accommodation, implementation of the Summer Schools and the entire participant management, the data of the respective participants is stored.
The data will be collected via inopai. The background information on the privacy policy of the website can be found here: https://inopai.com/page/datenschutzbestimmungen/

(2) The following data will be stored and processed: Name(s), first name(s), registration form, date of birth, address, e-mail address, course of study, home university, letter of motivation, eating habits, Subscribe to our newsletter

Nature and purpose of the data processing: Registration form, implementation of the various summer schools

Last updated on 3 February 2020

Privacy policy of inopai (for registration forms)
Status: 13.04.2018, published on 22.05.2018Introduction

NETSYNO Software GmbH (in short „NETSYNO“) takes the protection and confidentiality of your data very seriously. The collection and use of your personal data is carried out exclusively within the framework of the statutory provisions of the applicable data protection law. Under no circumstances will the collected data be sold, leased or otherwise commercially disposed of.

NETSYNO would like to inform you with this data protection declaration about the type, scope and purpose of the personal data collected, used and processed by us. In addition, you as a data subject will be informed about your rights by means of this data protection declaration. You can access this information at any time on our website.

NETSYNO, as the data controller, has implemented numerous technical and organizational measures to ensure that the personal data processed via this website is protected as completely as possible. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed.

 

Definitions

This data protection declaration is based on the terms used by the European legislator for directives and regulations when the basic data protection regulation (DS-GVO) was adopted. Our data protection declaration should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

In this data protection declaration we use the following terms, among others (in alphabetical order:

a) contract processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

(b) Data subject

Data subject means any identified or identifiable natural person whose personal data are processed by the controller.

(c) third party

Third party means any natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or the processor, are authorized to process the personal data.

(d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.

(e) Consent

Consent shall mean any freely given and informed unequivocal expression of the data subject’s wishes in the specific case, in the form of a statement or any other unequivocal affirmative act by which the data subject signifies his or her consent to the processing of personal data relating to him or her.

(f) Recipient

The recipient is any natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not that person is a third party. However, authorities which may receive personal data in the context of a specific investigation mandate under Union or national law shall not be considered as recipients.

(g) Personal data

Personal data is any information relating to an identified or identifiable natural person (see „data subject“). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an on-line identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

(h) Profiling

Profiling is any automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to the performance of work, economic situation, health, personal preferences, interests, reliability, conduct, location or change of location of that natural person.

(i) Pseudonymisation

Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the need for additional information, provided that this additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data is not attributed to an identified or identifiable natural person

(j) Controller or controller

Controller or data controller is the natural or legal person, public authority, agency or any other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or national law, provision may be made for the controller or for the specific criteria for his or her designation in accordance with Union or national law.

(k) Processing

Processing is any operation or set of operations, performed with or without the aid of automated means, which is performed upon personal data, such as collection, recording, organisation, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Name and address of the controller

The person responsible within the meaning of the basic data protection regulation, other data protection laws applicable in the member states of the European Union and other regulations of a data protection nature is the:

NETSYNO Software GmbH

Händelstrasse 18

76185 Karlsruhe

Phone: +49 (0) 721 466 534 2

E-mail: datenschutz@netsyno.com

Website: www.netsyno.com

Should you have any questions or suggestions regarding data protection, please feel free to contact us by e-mail at datenschutz@netsyno.com.

Log data

When accessing NETSYNO websites and services, your Internet browser automatically transmits data for technical reasons which are stored in the server log files for the proper operation and protection of our websites and services („access data“). This includes the operating system, browser type and version, referrer URL, the date and time of access. The IP address is only stored shortened by the last three digits. This data is at no time assigned to a specific or identifiable person and is deleted after one month of visiting our website at the latest.

Use of cookies

The NETSYNO Internet pages and also our „INOPAI“ service („Service“) use cookies. Cookies are text files which are stored on a computer system via an Internet browser.

Numerous Internet pages and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters that can be used to assign Internet pages and servers to the specific Internet browser in which the cookie was stored. This enables the Internet pages and servers visited to distinguish the individual browser of the person concerned from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified by means of the unique cookie ID.

By using cookies, NETSYNO can provide users of this website with more user-friendly services which would not be possible without the setting of cookies.

By means of a cookie, the information and offers on our website can be optimized in the interests of the user. As already mentioned, cookies enable us to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to enter his or her access data each time he or she visits the website, because this is done by the website and the cookie stored on the user’s computer system. Another example is the cookie of a shopping cart in the online shop. The online shop uses a cookie to remember the articles that a customer has placed in the virtual shopping cart.

The person concerned can prevent the setting of cookies by our website at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the person concerned deactivates the setting of cookies in the Internet browser used, it is possible that not all functions of our website can be fully used.

Collection of general data and information

NETSYNO’s Internet pages and also the service collect a number of general data and information with each call by a data subject or automated system. This general data and information is stored in the log files of the server. The following can be recorded: (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites which are accessed via an accessing system on our website, (5) the date and time of an access to the Internet site, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information which serve to avert danger in the event of attacks on our information technology systems.

NETSYNO will not draw any conclusions about the person concerned when using this general data and information. Rather, this information is required in order (1) to deliver the contents of our Internet pages correctly, (2) to optimize the contents of our Internet page and the advertising for it, (3) to ensure the permanent operability of our information technology systems and the technology of our Internet page, and (4) to provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack. This anonymously collected data and information is therefore evaluated by NETSYNO on the one hand statistically and also with the aim of increasing data protection and data security in our company, in order to ultimately ensure an optimum level of protection for the personal data processed by us. The anonymous data in the server log files are stored separately from all personal data provided by a person concerned.

Data provided by users during registration

You have the option of registering on the NETSYNO website by providing personal data. Which personal data is transmitted to us in the process is determined by the respective input mask used for registration. The personal data entered by the person concerned will be collected and stored exclusively for internal use at NETSYNO and for our own purposes. NETSYNO may arrange for the transfer to one or more processors who will also use the personal data exclusively for internal use attributable to NETSYNO.

Your registration with voluntary provision of personal data serves NETSYNO to offer you content or services which, due to the nature of things, can only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time or to have them completely deleted from the data stock of the data controller.

Thus, some personal information is collected when you register for an account. For registration, this information includes your name, e-mail address and a password. These are stored separately and can be changed, managed and deleted by NETSYNO at any time via your user account. We store and process this data only to the extent necessary to provide the services or for billing purposes. You can add further information to your profile. This will become visible to other users as soon as you communicate with them or work together in groups. However, you decide what information you want to share about yourself. We delete the data automatically when your account is deleted (see section 2.2 of the Terms of Use).

Furthermore, you register on the NETSYNO Internet site and/or the service, the IP address assigned to you by your Internet service provider (ISP), the date and time of registration are also saved. The storage of this data is carried out with the aim of preventing the misuse of our services and, if necessary, to enable the clarification of any criminal offences committed. In this respect, the storage of this data is necessary to protect the person responsible for processing. As a matter of principle, this data will not be passed on to third parties unless there is a legal obligation to do so or the passing on of the data serves criminal prosecution.

NETSYNO services make it possible to collect personal information or data by means of forms or surveys. When you fill out a form or participate in a survey, NETSYNO stores the answers you send us. NETSYNO only provides the technical platform for such forms and surveys. The author of the form is responsible for this data, further processing and your use. If you have any questions regarding the form or survey, please contact the author of the form or survey directly, as NETSYNO is not responsible for the content or the answers.

If you send NETSYNO a message by e-mail or instant messaging, we need the above-mentioned and possibly additional information to be able to respond to your request, idea or criticism. When using paid services, NETSYNO also requires your account data to process payments.

NETSYNO will provide each person concerned with information at any time upon request as to what personal data is stored about the person concerned. Furthermore, NETSYNO will correct or delete personal data at the request or notification of the person concerned, provided that this does not conflict with any statutory storage obligations or other statutory regulations regarding deletion. A data protection officer named in this data protection declaration and all NETSYNO employees are available to the data subject as contact persons in this connection.

Passing on of data

NETSYNO will not pass on personal data without informing you in advance and having your consent. Data will only be passed on without your consent if there is legal permission to do so, especially if we are legally obliged to release data. A legal obligation may exist in particular in the event of inquiries from law enforcement authorities or third parties whose rights have been violated via one of our services.

Our service partners who NETSYNO commissions to process our services with the user (e.g. credit card institutes for processing payments or providers of software for support) will only receive those personal data from us which are necessary for the respective service.

NETSYNO uses the external hosting service providers Hetzner Online AG, Stuttgarter Str. 1, 91710 Gunzenhausen, Germany, and Tralios IT GmbH, Bannwaldallee 46, 76185 Karlsruhe, Germany, to provide the INOPAI service. NETSYNO and the hosting service providers have concluded an agreement on order processing that meets the legal requirements.

Newsletter

NETSYNO provides a free newsletter service. With the newsletter, we inform you about news regarding the services you have ordered and similar services as well as about our company. NETSYNO stores your name as well as your e-mail and IP addresses when you subscribe to the newsletter, as well as the date and time of your order. This data is deleted when you unsubscribe from the newsletter. You can unsubscribe at any time at datenschutz@netsyno.com or by clicking on the corresponding link in the e-mail.

The newsletter contains so-called tracking pixels. A tracking pixel is a thumbnail graphic that is embedded in such e-mails sent in HTML format to enable log file recording and log file analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns. By means of the embedded pixel-code, NETSYNO can recognize whether and when an e-mail was opened by a person concerned and which links contained in the e-mail were called up by the person concerned.

Such personal data collected via the tracking pixels contained in the newsletters is stored and evaluated by NETSYNO in order to optimize the newsletter dispatch and to adapt the content of future newsletters even better to the interests of the person concerned. This personal data is not passed on to third parties. Affected persons are entitled to revoke the separate declaration of consent submitted in this regard via the double opt-in procedure at any time. After revocation, these personal data will be deleted by the data controller. NETSYNO automatically interprets a cancellation of receipt of the newsletter as a revocation.

Websites of external providers.

Our services include links to external third-party websites. NETSYNO is not responsible for the data protection or content of these websites.

Use of Google Analytics

NETSYNO has integrated the Google Analytics component (with anonymization function) on the www.netsyno.com and www.inopai.com websites. Google Analytics is a web analysis service. Web analysis is the collection, collection and evaluation of data on the behavior of visitors to Internet sites. Among other things, a web analysis service collects data on which internet page a person concerned came to an internet page from (so-called referrers), which sub-pages of the internet page were accessed or how often and for how long a subpage was viewed. A web analysis is mainly used to optimise a website and to analyse the cost-benefit of internet advertising.

The operating company of the Google Analytics component is Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

The data controller uses the addition „gat._anonymizeIp“ for web analysis via Google Analytics. By means of this addition, the IP address of the data subject’s Internet connection is shortened and made anonymous by Google if our Internet pages are accessed from a member state of the European Union or from another state that is a party to the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyse the flow of visitors to our website. Among other things, Google uses the data and information obtained to evaluate the use of our website in order to compile online reports for us which show the activities on our website and to provide further services in connection with the use of our website.

Google Analytics places a cookie on the information technology system of the person concerned. What cookies are has already been explained above. By setting the cookie, Google is able to analyse the use of our website. Each time one of the individual pages of this website, which is operated by the data controller and on which a Google Analytics component has been integrated, is called up, the Internet browser on the information technology system of the person concerned is automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. Within the scope of this technical procedure, Google receives knowledge of personal data, such as the IP address of the person concerned, which Google uses, among other things, to trace the origin of visitors and clicks and subsequently to enable commission settlements.

By means of the cookie, personal information such as the access time, the place from which an access originated and the frequency of visits to our website by the person concerned is stored. Each time our website is visited, this personal data, including the IP address of the Internet connection used by the person concerned, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected through the technical process to third parties.

The person concerned can prevent the setting of cookies by our website, as already described above, at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the information technology system of the person concerned. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.

Furthermore, the data subject has the opportunity to object to and prevent the collection of data generated by Google Analytics and relating to the use of this website and the processing of this data by Google. To do this, the person concerned must download and install a browser add-on under the link https://tools.google.com/dlpage/gaoptout. This browser add-on informs Google Analytics via JavaScript that no data and information about visits to websites may be transmitted to Google Analytics. The installation of the browser add-on is considered by Google as a contradiction. If the data subject’s information technology system is deleted, formatted or reinstalled at a later date, the data subject must reinstall the Browser Add-On in order to deactivate Google Analytics. If the browser add-on is uninstalled or deactivated by the person concerned or another person within his or her sphere of control, the browser add-on may be reinstalled or reactivated.

Further information and Google’s applicable privacy policy can be found at https://www.google.de/intl/de/policies/privacy/ and http://www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail at this link https://www.google.com/intl/de_de/analytics/.

Your rights as a data subject

a) Right to confirmation

Every data subject has the right, granted by the European Directive and Regulation, to obtain from the controller confirmation as to whether personal data relating to him or her are being processed. If a data subject wishes to exercise this right of confirmation, he or she may at any time contact our Data Protection Officer or write to us at datenschutz@netsyno.com

b) Right to information

Any person affected by the processing of personal data has the right, granted by the European Directives and Regulations, to obtain at any time and free of charge from the data controller information on personal data relating to him/her and a copy thereof. The European Data Protection Supervisor has also granted the data subject access to the following information:

  • the purposes of the processing,
  • the categories of personal data processed,
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular to recipients in third countries or international organisations,
  • if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration,
  • the existence of a right of rectification or erasure of personal data relating to him or her or of a right to have the processing restricted by the controller or to object to such processing,
  • the existence of a right of appeal to a supervisory authority
  • if the personal data are not collected from the data subject: All available information on the origin of the data,
  • the existence of automated decision-making, including profiling, in accordance with Article 22(1) and (4) of the DPA and, at least in these cases, meaningful information on the logic involved and the scope and intended impact of such processing on the data subject.

Furthermore, the data subject has a right of information as to whether personal data have been transferred to a third country or to an international organisation. If this is the case, the data subject shall also have the right to obtain information on the appropriate safeguards relating to the transfer.

If a data subject wishes to exercise this right of access, he or she may contact our data protection officer at any time or contact us at datenschutz@netsyno.com.

c) Right of rectification

Any person affected by the processing of personal data has the right, granted by the European legislator, to request the rectification without delay of inaccurate personal data concerning him. The data subject shall also have the right to obtain the completion of incomplete personal data, including by means of a supplementary declaration, having regard to the purposes of the processing.

If a data subject wishes to exercise this right of rectification, he or she may contact our data protection officer at any time or contact us at datenschutz@netsyno.com.

(d) Right of cancellation (right to be forgotten)

Any person affected by the processing of personal data has the right, granted by the European Directives and Regulations, to obtain from the controller the immediate erasure of personal data relating to him/her, if one of the following reasons applies and provided that the processing is not necessary:

  • the personal data have been collected or otherwise processed for purposes for which they are no longer necessary.
  • The data subject withdraws the consent on which the processing was based pursuant to Article 6(1)(a) of the DPA or Article 9(2)(a) of the DPA and there is no other legal basis for the processing.
  • The data subject lodges an objection to the processing pursuant to Article 21 (1) DPA and there are no overriding legitimate reasons for the processing, or the data subject lodges an objection to the processing pursuant to Article 21 (2) DPA.
  • The personal data were processed unlawfully.
  • The deletion of the personal data is necessary to comply with a legal obligation under Union law or the law of the Member States to which the controller is subject.
  • The personal data was collected in relation to information society services offered in accordance with Article 8 (1) of the DS-GVO.

If any of the above reasons apply and a data subject wishes to have personal data stored by NETSYNO deleted, he or she can contact our data protection officer or contact us at datenschutz@netsyno.com at any time. The NETSYNO data protection officer or an employee will arrange for the deletion request to be complied with immediately.

If the personal data has been made public by NETSYNO and our company, as the responsible party, is obliged to delete the personal data in accordance with Art. 17 Para. 1 DS-GVO, NETSYNO will take appropriate measures, including technical measures, taking into account the available technology and implementation costs, to inform other persons responsible for data processing who process the published personal data, that the data subject has requested these other persons responsible for data processing to delete all links to these personal data or copies or replications of these personal data, insofar as the processing is not necessary. The NETSYNO data protection officer or an employee will arrange for the necessary action in individual cases.

e) Right to restrict processing

Any person affected by the processing of personal data has the right, granted by the European Directives and Regulations, to obtain from the controller the restriction of processing if one of the following conditions is met:

the accuracy of the personal data is contested by the data subject, for a period of time sufficient to enable the controller to verify the accuracy of the personal data

The processing is unlawful, the data subject refuses to have the personal data deleted and instead requests the restriction of the use of the personal data.

The controller no longer needs the personal data for the purposes of the processing, but the data subject needs them in order to assert, exercise or defend legal claims.

The data subject has lodged an objection to the processing pursuant to Article 21 (1) of the DPA and it is not yet clear whether the legitimate reasons of the controller outweigh those of the data subject.

If one of the above-mentioned conditions is met and a data subject wishes to request the restriction of personal data stored at NETSYNO, he or she can contact our data protection officer or contact us at datenschutz@netsyno.com at any time. The data protection officer or an employee will arrange for the restriction of the processing.

f) Right to data transferability

Any person affected by the processing of personal data has the right, granted by the European Directives and Regulations, to receive the personal data concerning him/her which have been made available to a controller by the data subject in a structured, common and machine-readable format. He or she also has the right to have this data communicated to another controller without hindrance by the controller to whom the personal data has been made available, provided that the processing is based on the consent pursuant to Article 6 paragraph 1 letter a DPA or Article 9 paragraph 2 letter a DPA or on a contract pursuant to Article 6 paragraph 1 letter b DPA and that the processing is carried out by means of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, when exercising their right to data transfer pursuant to Art. 20 Para. 1 DPA, the data subject has the right to request that personal data be transferred directly from one controller to another controller, insofar as this is technically feasible and provided that this does not adversely affect the rights and freedoms of other persons.

In order to assert the right to data transfer, the person concerned may at any time contact the data protection officer appointed by NETSYNO or contact us via datenschutz@netsyno.com.

g) Right of objection

Every person concerned by the processing of personal data has the right, granted by the European legislator, to object at any time, for reasons arising from his or her particular situation, to the processing of personal data concerning him or her carried out pursuant to Article 6(1)(e) or (f) of the DPA. This also applies to profiling based on these provisions.

NETSYNO will no longer process personal data in the event of an objection, unless we can prove compelling reasons for processing which are worthy of protection and which outweigh the interests, rights and freedoms of the data subject, or unless the processing serves to assert, exercise or defend legal claims.

If NETSYNO processes personal data for the purpose of direct advertising, the data subject shall have the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling, insofar as it is connected with such direct advertising. If the data subject objects to NETSYNO processing for the purposes of direct advertising, NETSYNO will no longer process the personal data for these purposes.

In addition, the data subject has the right to object, for reasons arising from his or her particular situation, to the processing of personal data concerning him or her that is carried out at NETSYNO for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 Para. 1 DS-GVO, unless such processing is necessary for the performance of a task in the public interest.

To exercise the right of objection, the data subject may contact the NETSYNO data protection officer directly or contact us via datenschutz@netsyno.com. The data subject is also free to exercise his/her right of objection in relation to the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures involving technical specifications.

 

(h) Automated case-by-case decisions, including profiling

Every person concerned by the processing of personal data has the right, granted by the European legislator, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him/her or significantly affects him/her in a similar way, provided that the decision (1) is not necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is authorised by Union or national legislation to which the controller is subject and such legislation provides for adequate measures to safeguard the rights and freedoms and legitimate interests of the data subject, or (3) is made with the explicit consent of the data subject.

If the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the data controller, or (2) is made with the express consent of the data subject, NETSYNO will take reasonable steps to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain the intervention of a person from the data controller, to express its views and to challenge the decision.

If the data subject wishes to exercise rights relating to automated decisions, he or she may contact our Data Protection Officer or contact us at datenschutz@netsyno.com at any time.

i) Right to revoke consent under data protection law

Every person affected by the processing of personal data has the right, granted by the European Directive and Regulation Giver, to revoke his or her consent to the processing of personal data at any time.

If the data subject wishes to exercise his or her right to revoke consent, he or she may contact our Data Protection Officer or contact us at datenschutz@netsyno.com at any time.

 

Routine deletion and blocking of personal data

NETSYNO processes and stores personal data of the data subject only for the period of time required to achieve the purpose of storage or if this has been provided for by the European Directive and Regulation Giver or another legislator in laws or regulations to which the data controller is subject.

If the purpose of storage ceases to apply or if a storage period prescribed by the European Directives and Regulations Giver or any other competent legislator expires, the personal data will be blocked or deleted as a matter of routine and in accordance with the statutory provisions.

The criterion for the duration of storage of personal data is the respective legal retention period. After expiry of the period, the corresponding data is routinely deleted if it is no longer required for the fulfilment or initiation of the contract.

 

Legal basis of the data processing

Art. 6 I lit. a DS-GVO serves our company as a legal basis for processing operations for which we obtain consent for a specific processing purpose.

If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations necessary for the supply of goods or provision of other services or consideration, the processing is based on Art. 6 I lit. b DS-GVO. The same applies to such processing operations which are necessary to carry out pre-contractual measures, for example in cases of enquiries about our products or services.

If our company is subject to a legal obligation which makes it necessary to process personal data, for example to fulfil tax obligations, processing is based on Art. 6 I lit. c DS-GVO.

In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our company were to be injured and his or her name, age, health insurance details or other vital information had to be disclosed to a doctor, hospital or other third party. The processing would then be based on Art. 6 I lit. d DS-GVO.

Finally, processing operations could be based on Art. 6 I lit. f DS-GVO. Processing operations which are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to safeguard a legitimate interest of our company or of a third party, unless the interests, fundamental rights and freedoms of the data subject prevail. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47 sentence 2 DS-GVO). If the processing of personal data is based on Article 6 I lit. f of the DS-GVO, our legitimate interest is to carry out our business activities for the benefit of the well-being of all our employees and our shareholders.

 

Changes

NETSYNO is entitled to amend these data protection provisions at any time. NETSYNO shall notify the customer of such changes in writing three months in advance. The change shall be deemed to be agreed if the Customer does not object in writing within six weeks of receipt of the notification.

If the customer objects and the change affects the service, NETSYNO is entitled to terminate the contract for use of the service with effect from the end of the current billing month.